Testimonials

Just wanted to let you know that things went great with the service at Newport Auto.  The guys there are very professional.  Took good care of our little red rocket. Things seem to be fine. Just reporting in and giving thanks where its deserved.
Sharon French, Pemberton

* * *

Congrats on your Readers Choice Award - of course, you were my vote!
Jude Goodwin, Goodwin Studios, Squamish

* * *

Yesterday I had the opportunity to experience the extremes of human nature. I had taken my truck in for a regular service at Newport Auto, which was done on time, and at the usual high standard.

Now the journey gets interesting. On my way into the city my alternator brushes choose that moment in time to stick closed, and my truck died in the HOV lane, on Hastings St., at 250pm. I called Noel, he did a quick diagnosis over the phone, and said he would drive down to the city to help me out, and even ordered a back up alternator, just in case.

While waiting for Noel I experienced verbal abuse, horns blaring, and curbside remedies for my vehicle, from cyclists, and the support of a wonderful family who owned the Deli, and fed me sandwiches and coffee, for free.

Noel arrived as quick as he could, with tools, a smile, and a solution-hammer to the alternator, which freed the brushes, and had my vehicle going again. We chatted for some moments, and I was again struck by Noel's commitment, not only to his customers, but also his perspectives on life and his desire to do what is right, always.

I was blown away by Noels absolute dedication to his customers, and being there for them. He is professional, a master at his trade, and his compassion and commitment, and helping people in need, is exemplarily.

There is only one place where I will take my vehicles - Newport Auto. There are many reasons as to why this is so, but the bottom line is that Noel and his staff treat you with honesty, fairness, and go way beyond what anyone could hope for in today's world.  Thank You.
Bruce Wilson, Squamish

* * * 

I simply don't trust any of the shops in the city, even for an oil change and you guys are the best in Squamish 
J.P. Filipich, Wesco Industries, Burnaby BC

* * *

Dodge Cummins Turbo Diesel Testimonial

Fuel Mileage: Since the removal I have had a decrease on average of 2-4 L/100km in fuel consumption. The best I ever got before the work, according to the trip computer, was 15.7L/100km, on the highway, empty, and prior to me having any emissions system issues. I have seen a 13.6 when driving 90-100km/hr empty for about an hour after the work was done. Average real mileage half city, half highway with a gooseneck work trailer on about 50% of the time is 17MPG.

Power: The thing I notice the most is the power in the bottom end. Perhaps a bit to much below 1500rpms. If I am empty I can role around at 900rpms pretty well anywhere that the torque converter can lock in. It holds in noticeably longer than it did before and pulls out of the bottom
with a snarl instead of shifting down. Top end power is also quite lively. If I hold the brakes on lightly while rolling at about 20-30kmph and step on it till it builds boost (about 1.5 seconds) and then let of the brakes and put it to the boards it will spin the duals on dry asphalt and feels like a race car. Tires are to expensive to do that more that a couple of times. Lets just say it makes enough power for me.

Noise: It is slightly noisier in a" diesel snarl" way than it was before but only when under load. I kept the factory muffler so it is pretty quite
for work, but it does have a nicer rumble and the exhaust brake is much louder than it was before.

Towing: Maybe it would have had some issues either way, I never towed much with it before to know, but I can slip the torque converter clutch if
I let it grunt when pulling a heavy load (10,000plus pounds) in tow haul it normally keeps it down a gear and is fine but get after it at
all under 1500rpms and it will shudder. I just knock it back on the manual shift option. Otherwise, it tows alot stronger than it did
before, at highway speed I can drop it a gear to 5th on most passing lane hills with 14,000 pounds behind it and at least hold 90 without
bagging on it.

Emissions: Glad to have the check engine lights out and all of that crap off of my truck, 3 filters that you can't see daylight through in a line on
the exhaust. Ridiculous. These trucks have enough little issues without dealing with the cost of maintaining an emissions system. No
more funny idling, no more stink, no more catalyst full. Drive it as you wish and it works.

Black Smoke: No black smoke whatsoever.

Final thoughts: 400+ HP, no smoke, no excessive noise, better fuel mileage, longer engine life, nicer engine sound, less issues.

Thank you." Jeff C., 2011

* * * 

"Newport Auto are awesome. Every time I go to get my truck fixed, they're super-good to deal with. They're totally transparent and will talk you through everything that they've done to your vehicle, which is comforting and reassuring when dealing with mechanics. Their pricing is competitive (they will price match components) and their turn-around time is super quick. In past experience I've found it hard to find a good mechanic, but the guys at Newport Auto (I've had dealings with a handful of people there) are great"

* * *

2011 Green Business of the Year Award
Congratulations! A very unusual award for you industry indeed. Well done in thinking outside the box. Fraser Stamp-Vincent, Bank of Montreal

Congratulations again to you and your Team!
As you know our industry is not typically viewed as environmentally friendly. For your shop to win this award it is a testament of your dedication to your business, your customers, and obviously the environment. I speak for myself and on behalf of NAPA when I say we are proud to be a partner in business with you. Thanks, Colby Hill, Regional Banner & Major Account Coordinator, NAPA Auto Parts - Pacific Region

2009 Business of the Year Award Nomination

"I too have always been happy with the work performed at your shop!  It is great to see you being acknowledged by the Squamish community!" Eva

"Well done Noel. I agree entirely with the nomination statement. You are one of the few people that I will trust to work on my diesel." Don

"Congratulations to you and your staff for the work well done." David

"Congratulations on being nominated. You deserve to win. So pleased that you are there to help me out when I need it. I voted for you!" Catherine

"Congratulations on this wonderful acknowledgement of your hard work and commitment to providing service that we can trust! Doug Congratulations!  I am glad that businesses who are honest and do quality work are being acknowledged.  The nomination of Newport Auto is well deserved." Cheers, Ron

"In the big picture of life, this type of recognition trumps all others as it speaks volumes of your sound character as a business owner and person in the community. Take pride in the fact that our society is a better place because of responsible business owners like yourself. Awesome Noel, simply awesome!" Marc

"A hoist full of daffodils to the fellas at Newport Auto for managing to fit me in and going the extra mile with customer service. You are all a pleasure to deal with and for that I thank you." Al, Westwood Forestry Services Ltd. in Squamish Chief Newspaper

A Volkswagen full of daffodils to Noel and his staff at Newport Auto for all your efforts in keeping the Fox running (it died a peaceful death in Edmonton) and for your guidance in my decision to buy my new Golf TDI. The snow tires are awesome. Squamish Chief Newspaper